Important Information and Insurance Conditions
Insurance companies are obliged to create and list the most important product information for legal reasons. The following link takes you to the product information area, where we summarize everything about this travel insurance: the Insurance Product Information document, Coverage description with insured benefits and premiums, Terms and Conditions as well as the information on the right of withdrawal, complaint options and data processing.
What Europäische Reiseversicherung covers
Mikael A. books a trip to Spain and takes out an Annual TravelCover policy from Europäische Reiseversicherung. While swimming, he gashes his left leg on a rock. He receives medical treatment in hospital and after a few days is transported back to Austria. The total costs in the amount of 12,415 Euros are paid by Europäische Reiseversicherung. 1,902 Euros is paid by social insurance.
Frequently asked questions
Due to the current political and military situation, the sanctions, airspace closures and deactivated payment facilities we currently do not offer insurance for travel to Israel, to Ukraine, Russia or Belarus.
For any trip abroad please inform yourself also about the current country-specific security advices of the Ministry of Foreign Affairs: https://www.bmeia.gv.at/reise-services/laender/
Status 09.10.2023
Please contact our Service Center on +43 1 317 25 00, email: info@europaeische.at
Yes, insurance also applies for business trips. If you are looking for cover for business luggage and the exercise of a professional manual activity, we recommend the additional package "Business luggage & manual activity".
It is a precondition for cover that the insured person has their normal place of residence in Austria or South Tyrol. The insured persons can be travelling separately or to different destinations at the same time.
The insurance period is one year. Unless notice of termination is given by one of the contracting partners not later than one month before the expiry of the insurance agreement, the agreement is renewed for a further year.
If you unexpectedly fall ill during an insured trip, we reimburse the costs of inpatient treatment until we can transport you back to Austria, even if the originally planned end of the trip has already passed.
You have the option to extend the benefits of the Annual-TravelCover individually with the following additional packages:
- "Business luggage & manual activity"
Additional insurance cover applies to Business luggage (Luggage) and for the exercise of a professional manual activity (Medical Services abroad and transport home). - "Duration of trip"
The maximum insured duration per trip is extended from 42 days to 84 days.
The “Worldwide” area of validity includes all countries of the earth, with the exception of Belarus, Iran, North Korea, Russia, Syria, Crimea and the regions of Donetsk, Zaporizhzhia, Kherson and Luhansk.
The insurance covers the first 42 days of each holiday and business trip. Upon completion of the additional package „Duration of trip“ the insurance covers the first 84 days of each holiday and business trip. Insurance coverage begins when you leave your main residence, a second residence or your regular place of work and ends when you return to one of the named locations or when the insurance has expired beforehand. Travel between the aforementioned locations is not covered by the insurance. Field word activity is not considered a trip and is therefore not covered by the insurance. Field work is deemed to exist when the employee works primarily outside the company headquarters. This includes in particular the activity as sales staff, account manager, technical service personnel, construction worker, driver (of trucks, buses and passenger transport), which is done mainly outside the corporate seat (on site).
If you apply for a multi Travel Insurance online, a confirmation of your application will be displayed immediately. You will also receive this confirmation by email within the following few minutes. Following positive processing of your application, in the next few days you will receive by post your insurance policy with scope of benefits, conditions of insurance and emergency card.
Please contact our Service Center by email info@europaeische.at or by calling +43 1 317 25 00
Yes, the insurance cover is active when the insured person is traveling outside their municipality of residence.
The insured sums listed in the coverage description apply to each trip and limit the insurer's benefits for all insured events.
Tele-Traveldoc and Emergency App
- Enter your policy number. In an emergency, it will be transmitted along with your current address via GPS tracking
- The shortest connection to the emergency call center, works even without internet access
- Tele-Traveldoc, a 24/7 connection to the Austrian doctor for quick medical advice when travelling
- Simple and quick transmission of a claim
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