How does purchasing work?

1. Calculate your personal premium
Before taking out an online contract, you can calculate your personal premium for the chosen travel insurance product quickly and with total anonymity. “Total anonymity” means that you do not have to provide details such as your name or address.

2. Providing personal details
If you are happy with the calculated premium, you can purchase the chosen insurance online straight away. To do this, you will be asked to provide the necessary personal details.

Privacy notice:
The protection of your personal details takes top priority for Europäische Reiseversicherung. We also guarantee that the information you provide will be dealt with in the strictest of confidence. Your details will only be used for taking out your insurance policy. You can also rest assured that sophisticated firewalls are used to protect your details against unauthorised access by third parties. For more information on how your personal details are protected, see our Privacy Statement.

3. Check your details and pay for the product
Before the payment process, you can check all the details again and change them if necessary. If all the details are correct, you can conveniently pay by credit card, EPS, Sofortüberweisung (Klarna), PayPal, Apple Pay or Google Pay. Please note that your credit card must be activated in accordance with the statutory 3-D Secure guidelines, otherwise the payment may be aborted during the payment process. We have set high security standards and use the most secure and modern accounting systems available.

4. Summary and confirmation of your insurance contract and sending of your policy by e-mail
Once the payment process is complete, you will be shown a summary of the policy you have taken out. Please make a note of your policy number. Your insurance policy will be sent to you immediately by e-mail after you place your order when taking out insurance protection for a trip (or event, seminar, etc.). For annual trip insurance (insurance cover for all trips taken within one year), you will receive an e-mail confirming receipt of your application (application confirmation) and containing information on any provisionally available cover.
If you do not receive this, please contact our service centre (tel. +43 1 317 25 00, e-mail: info@europaeische.at), quoting your policy number.